CUSTOMER UPDATE - CORONA VIRUS / COVID-19

  This message is in regards to the current difficult times we are experiencing due to the corona virus outbreak. It is business as usual at Salters Motor Panel Repairs thus far. We are experiencing a lot of changes at this present time.

The health and safety of our staff and customers is our Number 1 priority and we ask for your assistance to help prevent the spread of Coronavirus.

Please do not enter our premises if you answer “yes” to any of the following questions:

1.  Have you returned from overseas within the last 14 days?
2. Have you been in close or casual contact with a confirmed case of COVID-19?
3. Are you currently experiencing any flu-like symptoms?

To reduce the amount of human to human contact we encourage staff and guests to maintain good hygiene practices and exercise the social distancing rules of 4m2.

We wish to inform you that we are taking extra measure to ensure our business is a safe and clean environment.

This includes the following:

• Regularly disinfecting bench tops and office areas.
• Disinfecting vehicles before and after repairs.
• Enforcing the “no handshake policy”.
• Providing hand sanitiser in the front office for customer use.

Employees regularly washing their hands.

We are also disinfecting vehicles prior to being repaired and also post repair.

This includes:

1.  Door handles
2.  Steering wheel
3.  Radio and other control buttons and indicators
4.  Seat belt
5.  Any other areas we may need to touch when in the vehicle (eg. Glove box, handles, drink holders, dashboard, handbrake and gear stick etc.)

We would also ask that our customers remove any personal effects from the vehicle prior to arriving for repairs e.g used tissues, coffee cups, etc.

For the time being we encourage payments to be made via bank transfer prior to collection or if not possible payment by Eftpos on collection as we are trying to minimise as much contact as possible.

As we are doing our best to make our workplace a safe and clean environment for our customers we hope that our customers pay us the same respect and call to reschedule appointments if they are unwell or think they may have been exposed to this virus.

If you are unable to visit the office due to sickness or being unsure and still wish to have your car quoted on, please go to our website www.salterspanelworks.com.au and follow the prompts to our “GET A QUOTE” tab or alternatively contact us on 03 5852 2366.

We will continue to provide further updates via email and Facebook as necessary.